Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. BetterHelp counseling. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. For $150 a month, you get unlimited access to a therapist. BetterHelp, Medical Insurance, and Paths to Counseling. Once youve verified your account, BetterHelp will ask you what issues youd like your therapist to have experience with. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. Simone is the health editorial director for performance marketing at Verywell. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. With online therapy, therapy is made more accessible for many people. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. We include products we think are useful for our readers. However, for those who want to give web-based therapy a try, BetterHelp is a good option. Affordable, Private Therapy Anytime, Anywhere. 990 Villa Street, Mountain View, CA US 94041. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. You can access BetterHelp counseling services via a smartphone, computer or tablet. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Both platforms are available in all 50 U.S. states. Both services match you with a therapist after a brief intake survey. Therapy can be intimidating, especially for a lot of first-time clients. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. Our website services, content, and products are for informational purposes only. BetterHelp offers journal prompts that can help you get started in your journaling. Psych Central does not provide medical advice, diagnosis, or treatment. The California-based company launched in 2013. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. If you dont like who youre paired with, you can request to be matched with a new therapist. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. BetterHelp works on a subscription basis and offers a 7-day free trial. Research on telehealth has shown it may be effective for people with many mental health conditions. To get started with BetterHelp, visit its online homepage and select your desired type of therapy, choosing between individual, couples and teen options. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. In addition, therapists must have received certification from the professional board in their state, which requires standard education, exams, and practice. Discover our top picks and the best online therapy to fit your needs and preferences. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. They spent over $100 million on advertising in digital, print, and national TV in the last year. Our website services, content, and products are for informational purposes only. It may not be as effective as a video session, but it is a realistic option. The company says its service has helped more than 2.7 million people. This may work well for you, or it may not. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. You may connect with them through text-only messaging in your private chat room. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. My therapist works just as hard for me as my therapist that went on maternity leave did. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. The service is generally more affordable than in-person therapy. Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. In general, BetterHelp says its services can work well for people looking to improve their quality of life. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. If its not a good fit, you can request to be matched with a different therapist. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. My therapist was skilled, empathetic and competent. The compensation we receive for those placements affects how and where advertisers offers appear on the site. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. BetterHelp does not take insurance, and clients pay out of pocket. Powell was matched with a therapist within a day. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. Therapy offers a broad array of benefits for all of us. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. If you cancel, you will receive a prorated refund for any unused services for which youve already paid. BetterHelp is an online therapy platform connecting users to licensed therapists. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. According to the company website, BetterHelp operates a secure system that keeps user information strictly confidential and compliant with patient data protection laws. Its available in the United States and the United Kingdom. . On Google Play, the BetterHelp app received 4.7 stars from more than 26,000 reviews. It also provides additional services like journaling and group therapy sessions. You can anonymously sign up on the platforms. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. To help get you started, heres a list of affordable mental health care options. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. Here are the 10 best teas for stress in 2022. Verywell Mind's content is for informational and educational purposes only. You can try the service for free for 7 days. BetterHelp is part of Teladoc Health Inc.. For more in-depth information, continue reading. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. And to go one step further, one of our own chose to do a hands-on review for this service. Lin T, et al. BetterHelp's live chat sessions are hosted from inside the app or site; Brightside does not offer live chat sessions. Youll be asked for your credit card information at this time, or you can apply for financial aid. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Headspace vs. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. Efficacy of synchronous telepsychology interventions for people with anxiety, depression, post-traumatic stress disorder, and adjustment disorder: A rapid evidence assessment. Also, the platform will request emergency contact information from you, which your therapist will use only if they think you or someone else may be in danger. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Our website services, content and products are for informational purposes only. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. Brightside sessions are 30 minutes. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. However, there are some conditions that are still best treated in person. You can receive therapy from BetterHelp for as long as youd like. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. BetterHelp, on the other hand, takes the opposite approach. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. Submissions should come only from actors, their parent/legal guardian or casting agency. Instead, you can choose a nickname your therapist can call you. BetterHelp is part of Teladoc Health Inc.. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. Your insurance may not cover the costs of BetterHelp. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. If you arent satisfied with the therapist you get, you can request a change. Brightside, however, does not offer group therapy. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. 2023 Forbes Media LLC. That missed session will count as your session for the week. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. This includes eating disorders and substance use disorders. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. BetterHelps sign-up process is clear, fast and straightforward. (2019). The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. Our team thoroughly researches and evaluates the recommendations we make on our site. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. Our partners cannot pay us to guarantee favorable reviews of their products or services. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. It does take longer, and gets rather personal about your medical history and personal habits. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust The Forbes Health editorial team is independent and objective. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Information provided on Forbes Health is for educational purposes only. 2005-2023 Psych Central a Red Ventures Company. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. If you prefer a face-to-face experience, in-person therapy may be a better fit. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. Finding a therapist is a huge step in caring for your mental health. If you buy through links on this page, we may earn a small commission Heres our process. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. When looking for a therapist, asking the right questions will help you find the best fit. See what our experts have to say about Talkspace and if it's right. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. Here are six types of therapy and the benefits of each. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. Even if a therapy session is a videoconference, therapists generally only see from the shoulders up. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. MediaRadar helps advertising sales teams reach the key decision makers at brands. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. It also offers couples and teen therapy, with free live weekly group seminars available. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. I received a notification via email and on the desktop platform, she says. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. Keep in mind, Brightsides choice to mandate video connection for all sessions might be a quality issue rather than a lack of resourcesmany reputable therapists consider live chat or phone sessions to lack the level of connection necessary for a productive therapy session. Makes billing your insurance may not when you start therapy will ask you what issues youd.! In 2022 advice, diagnosis, or you can try the service for free 7... Intake survey or advertising, investor and performance news, and national TV in the last year bios... Platforms like BetterHelp BetterHelp should not be as effective as a result, many people experience... And has gone through our vetting process virtual therapy session is a option! At your fingertips, diagnosis, or treatment health editor for performance marketing at Verywell reviews of their products services... Their quality of life requires video attendance via Zoom for all of us if it 's right you! Studies suggest that online-based therapy may offer similar benefits to therapy in.! Any controversy around prescriptions or advertising, investor and performance news, and pay. Can be technical issues that disrupt a virtual therapy session is a realistic option therapy try... 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