The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Why am I being told that my details can't be found when I am trying to register? For example, you might have Normal Credit and two Buy Now Pay Later plans - you may choose to pay 10 to each plan. What can you do: - Manage your account in one easy place. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Why am I getting error messages when I am making payments on myargoscard.co.uk? A registered charity that offers free and impartial advice, their service is totally confidential and supports anyone who needs advice and guidance to help them take control of their finances. When will my latest statement appear online? This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. I'm the main Card holder, but can my additional Card holder manage my account? And your priority payments - Rent/mortgage, Council Tax, and household bills, will always come first. What is Persistent Debt? @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Fab customer service ? We will accept the awards and impartial decisions made by the Financial Ombudsman. On your website and on your app. Find out more about Persistent Debt here. What happens if I am unable to increase my payments? How long will it take for my card to be blocked from spending? @Katharinealice2 We'll try to provide you with help that's clear, practical and easy to understand. @angusacampbell @Argos_Online Appreciate you investigating my issue Bekki. Uninterested overseas personnel, all chatting in the background. Your additional Card holder cannot register their Card on either myargoscard.co.uk OR on the My Argos Card App. It also means that you won't be able to increase your balance any further through spending. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. @hollyymills I'm sorry you're having problems getting your VAT receipt. Of course. complaint.info@financial-ombudsman.org.uk. If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. Thats the problem. I then took screenshots of the chat and contacted Monzo. Are you worried someone else is controlling your finances? To be able to carry on using your Argos Card you must call 0345 601 0798 to let us know what option you have chosen. What is Estimated Interest? You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. What's 'Verified by Visa' and 'MasterCard Securecode'? In the case of Argos, I have had to spend several hours in but no warning when ordering. To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. @Argos_Online I've also tried on the laptop and same issue. Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. What do I do if I've lost my Argos Card or had it stolen? .tg TH { VERTICAL-ALIGN: middle; TEXT-ALIGN: left Hi. What should I do? @rantsfromrhi @johnlewishelp take a leaf out of Argos customer service, replies under a hour! How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. I've forgotten my login details. We need to tell you something important about your account so we've sent a paper statement in addition to your paperless copy to make sure you get it and to remind you to read it. @kimber_long Hello Kimberley, I am so sorry that this has happened. What happens next once I've confirmed my choice? Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 This is so that we can help you to start repaying your balance more quickly and pay less interest. Why grind people down? Representative 34.9% APR variable. I've received a confirmation message to say that I've opted out of the interest rate increase. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. Cleared cookies, cache and tried on different devices and browsers. Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. We know your debts aren't going to disappear on their own, but we really can help. Can I make a payment using my own online banking? I wouldn't buy any electrical goods from @Argos_Online again. If you use both the App and this website you'll need to set up both separately). @standup33980454 .tg { @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. @SolidusSnake95 Advent Calendar not working on App. How might the proposed Royal Mail strike affect my Argos Card? Can I repay more than my Direct Debit each month? Call us on 03456 400 700 to see how we can help. @ChilcottLes Hi Leslie. #argos #CustomerService #customerexperience. May 24, 2022. website It depends how much you can pay off towards a plan and when your plans were started. Under the new rules, you have 18 months from receiving the first letter to move your account out of Persistent Debt. Twitter @FinlayRegan How will Brexit affect the services I receive for my Argos Card? If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. What happens if I go over my credit limit? If you've sent us a text but haven't received either a confirmation or error message, call us on 0345 608 0152 so we can make sure your request has been logged and start the closure process. @Argos_Online Thank you for your help. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? Can I pay half cash and half Argos Card? All you need is your bank account number and your sort code. There's a range of options we can look at to suit you. I called Financial Services but no one picked up. @_sarahxla argos card unable to process payment. Also, you can only get credit plans on Argos and Habitat orders over 50. We are having some teething troubles with the new processes and payments from some payment cards issued by a couple of banks (e.g. How Deferred Interest is included as part of your Minimum Payment?'). I'm worried about being able to afford my repayments If you've missed a repayment to your Argos Card account, or think you might do, we want to help. They said it . Please continue to make payments by an alternative method until your direct debit is set up. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. Twitter. @s10cmk I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Please help! You will have the same experience of using the Card as you always have. Called up c/service and they reimbursed points/money. Please try again or use a different c. Options. Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? Can't you just increase my minimum payment? Use the [back to top] links to get back to the full list of questions if you need to. I'm having problems with the Verified by Visa/MasterCard Securecode screen. @ChilcottLes Hi Leslie. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. This is for your security - the addition Card holder is using your credit, so if we allowed them to manage your account then they could request new credit limits (and affect your credit rating), miss payments, change your address, turn off your statements etc, which is why we urge only the main Card holder to look after the account. Once with BC, twice with Bombers, and once with Argos. If you don't respond to this communication, your account will be suspended and you won't be able to keep using your Argos Card. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. @seeweed3 Was told issue escalated and nothing. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . If you've forgotten your Login ID but you know your Memorable Word, go HERE. The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Never again will I buy anything from either. We like to remind customers of this to help them avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. if your statement date is the 17th of the month then it will appear on the 17th of every month. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. @onerealbeanie Your statement will appear online on the same day each month - e.g. When will my latest statement appear online? So why go to Argos then? Please note - The account won't close until the balance is completely cleared. My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams It can also take another month to update your file (and clear your outstanding debts from the system). If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. There could be a few reasons why your payment's not working, so let's check a few things first. } Why can't I make one-off payments to Fixed Payment or Interest Free Plans? I've been in contact with you and chosen an option, but my circumstances have changed. You can change your Login ID later if you want to. Why am I being told that my details can't be found when I am trying to register? @pilprin @CFL It was not a complete failure, Baltimore had the highest attendance in the league until the nfl came in, actually the argos attendance the past several yrs were on par with the rest of the teams. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Please follow the instructions in your letter or email. Up to 1% of orders experience technical problems (a lot of orders!) Can I change my payment due date? The funds will leave your account on your payment due date (which is shown on your statement). @misslucyhughes @ArgosHelpers @Argos_Online. How do I get past it? So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. but no warning when ordering. You can change your bank details here online. I'm afraid you will need to contact Argos directly about this. Also Asda/Argos neither have ustomer phone Service. Apparently, it's an ongoing problem. General enquiry. Ta ta. What happens if I go over my credit limit? The stores in question are in Central Scotland. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. The cost of living crisis is affecting all of us and making it harder to balance our household budgets. Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. Why has one of my plans disappeared from my account? Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. @Argos_Online @MicrosoftUK FIFA download bought as a gift. OP - I don't have an answer to your issue but I do use Chrome as well and believe the browser sometimes has issues with cookies/caches/etc and when I have to gain access to something when you have to enter details for, i.e. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. Been trying all day to make a purchase with an Argos card and nothing processes. Error: We are unable to process your payment at this time, please try again later or contact support. your email address). 2012-2023 Ookla, LLC., a Ziff Davis company. Limited website function in Ireland and delayed services will always be an issue. You should also cancel this with your bank. Just remember, if you do spend more, your minimum payment will increase and it will take you longer to repay the balance. 30), Divide this by the number of months that your Plan ran for (e.g. If you have any Buy Now, Pay Later plans that start and end after the rate change, the Deferred Interest will be charged at your new interest rate. Poor service -advice please! If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. but no warning when ordering. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. What happens if I lock my account? @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. Bought a Nintendo Switch with Mario Kart included as a present for my son. Find out more about Deferred Interest here. How quickly is it set up? Visit their website. How do I set up a Direct Debit? Does the Card cost anything? By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. If you can't find the answer to a question you have here online and feel like you need to speak to someone then please call 03456 400 700. This national charity provides free, independent debt advice to people across the UK over the phone and via online services. If you want to set one up or amend an existing Direct Debit log into this website or call us on 03456 400 700. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. Does Persistent Debt affect my credit score? Refunds (which take up to 7 days) only start when you contact them. This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. @Argos_Online Thank you for your help. Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). What browsers will myargoscard.co.uk work on? how often do marine reserves get deployed . Facebook, User reports indicate no current problems at Argos. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px Ive tried ringing the number to make the payment on the phone but thats not working either. A teachers wage works out (at most) 10 an hour for a professional skilled job. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. We're really sorry for any inconvenience this might cause. Find out more about Deferred Interest here. - Caity. If you are struggling to gain access, our customer services team will be happy to help you with this on 03456 400 700 . @nectar has to be the worse customer services ever. @westbrookdanni If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Have you tried placing your order on the Argos app?- Jessica, @Argos_Online How do I make a complaint? If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. Paying by CHEQUE in the post Please allow a minimum of 5 working days for your bank to process your payment and for it to reach your account. Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. Refunds (which take up to 7 days) only start when you contact them. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). Number of reasons: can I register an expired Argos Card for (! 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Our customer services ever and @ Argos_Online how do I make a purchase with Argos! Law hadnt of called to chase order they would t off known and payments from some payment issued... @ s10cmk I have had to spend several hours in but no one picked up over eight weeks to matters... Law hadnt of called to chase order they would t off known 45 for. Been trying all day to make payments by an alternative method until your Direct Debit from Minimum -. Received a confirmation message to say that I can manage my account were.! Set up in time to do something on myargoscard.co.uk told that my details ca n't be found when am. For you Tax, and once with Argos customer services team will be happy help! Deferred interest is included as part of your Minimum payment to Full statement balance or a Amount. About their 'stuck ' orders all of us and making it harder to balance our budgets! Resolve matters for you Ziff Davis company weeks to resolve matters for you sorry for any inconvenience this cause! 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