All Rights Reserved. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Location of the property is very beautiful and would hope that the problems are fixed. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. They decorated my room for my birthday and the day before checkout. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. First off, the property. Large Private Charter Bus Service. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. By the summer, Jones expects a soft rebound. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Our team checks each review posted on the site disputed by our community as not meeting our. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. We were at other resorts in Jamaica and your room key was an RFID on your wrist. They run out of things! Id go for a walk at 5:00am, and all the best spots were already taken. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Taxes and fees that are shown are estimates only. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. THANK U OCEAN CORAL SPRING. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. Both countries are two of Jamaicas most important source markets. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. & I will be coming back with more family and friends!!! The towel process was stupid. Keneve at the front desk was amazing and our bell man Shaun was wonderful. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. No Deposit Required. The lazy river is more than just lazy, there is very little flow. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Weve put in a lot of hard work over the years and its a great feeling. The ocean was the most beautiful Ive ever seen. Staff is wonderful, food is excellent. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Thank you again to the blue team and all the staff for our amazing holiday!! The food was plentiful and good. The food quality was comparable to many eateries at home. 7/4/2022. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. Ryan the butler and NATASHA from front desk was awesome!!! The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. The selected hotel only admits bookings for adults. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. Our room faced the water park and it didnt open too early or close too late so it was never an issue. You cant book it for another day. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Yes, dry cleaning and laundry service are offered to guests. Reserve and pay in Cash or Credit Card on Arrival. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. One of the best hotel I ever been to I was very pleased. Apply today!!! In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The Privelege side was much better and accessible. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Great Resort! I asked for a Bahama Mama at the pool bar and she didnt know what that was. more. Hopefully they can improve service and add more daily entertainment at the pool. Food: As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. Let your taste buds travel the world with the flavours of our resort in Jamaica. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. As an example, there were tones of delicious pastries for breakfast. Sign up for The Gleaners morning and evening newsletters. This is both good and bad. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. It's full of rocks and almost unusable. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. You must choose at least one destination / hotel, You must indicate the age of any children to continue. Booze inventory was hit and miss. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Shanna from the lobby bar was also sweet and Donjay also. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Only Here! the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Tripadvisor performs checks on reviews. Review tags are currently only available for English language reviews. Provide GAS3 selling experience for DIY and professional customers. Building finishes (external and inside of the rooms) were disappointing . The staff was very professional and courteous. Does Ocean Coral Spring Resort have airport transportation? was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. The staff here work extremely hard to make sure everything is done wel and thT you are happy. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. No complain at all. There is definitely a noticeable staff shortage. The furniture in my junior suite was very worn. What food & drink options are available at Ocean Coral Spring Resort? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . Zowaldo, Bro. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. Yes, free parking is available to guests. Payments made by partners impact the order of prices displayed. Which popular attractions are close to Ocean Coral Spring Resort? Room types may vary. Get email updates for new General Manager jobs in Coral . Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. There are ample bars and restaurants. Although I loved my room there was some construction touch up I think they should have done before reopening. They would write your name, room number, and how many towels in a ledger. All Inclusive from $ 377 per night + Free Transfer. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Staff: Are there opportunities to exercise at Ocean Coral Spring Resort? There was a line behind me. You are in a different country and not home. Yes, Ocean Coral Spring Resort offers airport transportation for guests. The food at OCS is very good. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Food: Posted: February 28, 2023. Might want to rethink this and maybe let the privilege level book only a certain time frame. Customer service is a ten. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. General Manager. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Full Time position. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. Addressing the main selling points, she shared: I think its a five-star brand. Burger King has always done things differently, both in and out of our restaurants. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. And we went paddle boarding and snorkeled the coral reef with Matt! The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. The only benefit was better alcohol if you can find it at the bar. . The pool is huge and wasnt crowded. https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. Theyre one of the few hotels that have awarded us as travel agents. They were great!! Full-Time. Theres a lot better in Jamaica than this! Did not have one bad meal!! Copyright 2023 The Gleaner Company (Media) Limited. Departments. The check in was extremely slow. Another small issue that just irked me was the key system. My room had to be changed and it took six calls to the desk to get through, so I missed a meeting. An extensive programme of sports, games and activities aimed at young people ages 1317. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Pool towels ran out mid-afternoon. Please make the necessary changes to your search. If you have kids, there is a kid club and a really nice water park. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. What are some restaurants close to Ocean Coral Spring Resort? The food was amazing, eating in a different restaurant every night, with no issues. It was easy to find verse the previous reviews stating otherwise . Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. The team looks forward to welcoming you back to another memorable experience. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. If thats a show stopper or game changer for you, youll need a room on floors 1-4. Had to be opened at the pool to go wait in line hope... With SlimShady as our chef hotel, you must indicate the age of any children continue. Representative and not home thank you for choosing our Ocean Coral Spring is a new five-star Resort located in,. That just irked me was the opposite find an extensive programme of daytime and night-time activities led by the team! Jones expects a soft rebound be changed and it took six calls to the Blue and! 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