[4] In 2007, StubHub was acquired by eBay for $310 million. stubhub It was a waiting game until March 30. We don't accept cash or checks. If you're using thewrong credit or debit card, it could be costing you serious money. What Types of Homeowners Insurance Policies Are Available? In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. You see that, so you jump in and try to buy these good tickets. A review of Stubhub's file was done in February 2022. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. event advertising No reponse.We will regularly send you emails with offers regarding our services. You just cancel one card, and the digital company will give you a new one on the spot. And, there are no direct ways to try to get your money back. Helping you with online purchases and fees is just one of the many services DoNotPay provides. The minimum charge per ticket is $6.99 and the maximum charge is $575. Do you have an update?? DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Press question mark to learn the rest of the keyboard shortcuts. Click here to read our full review for free and apply in just 2 minutes. Privacy policy. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Theres a good chance that they will coordinate directly with StubHub. Scammers Use Your Signature: What Happens? Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. What Are the Most Common Scams on StubHub? Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. doth thee has't an update?? This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. sell tickets If I'm on Disability, Can I Still Get a Loan? But thats not all you can do with the app. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. First, no one on StubHub ever needs you to provide your password in an email. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. It is true that sellers are owed this money, provided that the events actually take place. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. I had five open disputes through my credit card company, who initially sided with Stubhub. We have not reviewed all available products or offers. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Your donation today powers the independent journalism that you rely on. When you reach the payout amount, you'll get a check or Paypal deposit. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. My order still has the "hasn't shipped" status, so I'm getting very worried. You can do this by completing the StubHub event request form, which may be found on their website. Press question mark to learn the rest of the keyboard shortcuts. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. It is possible for fake sites or redirects to steal your credit card information when those scams go through. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. The shipping involves only if the tickets are hard copies. In other words, tickets that havent gone on sale yet arent allowed. 1. Theyve only suspended them. Which card has the best reputation for backing us up from the beginning? Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Because the purchase was made using the StubHub system, you can go through StubHub support. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. With services like StubHub, there will inevitably be service fees that are unavoidable. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. (4 Things). Do you know if New York has anything like that? Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Original review: Feb. 13, 2023. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Eli Lilly announced a cap on insulin costs. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. Ironically, before I checked back in here, the charge-back came back as successful. Fight StubHub Fees and Get Them Waived Effortlessly. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. The buyer would have to pay $110 for a $100 ticket. You're holding my money for 2 years??? We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. If theres enough info, they can steal your card or even your identity. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Shop at Stubhub. Why cant they just refund the buyer their money back! According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. Did you find it helpful? What happens if my tickets sell and I made a mistake or don't have them anymore? Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. Sometimes, events don't go off as planned. Submit your case! Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Theyre now telling me i will be charged 100% of the ticket price! Stubhub is the most popular place to resell concert tickets. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you blaze through the checkout, you are technically agreeing to pay the fees. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. and Profl. The first is that you are searching for tickets on the real StubHub site. Can I set an alert? Best Mortgage Lenders for First-Time Homebuyers. They do have several card policies and terms and conditions. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. He immediately requested a refund. September 19, 2022 by Alexander Johnson. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. StubHub will deduct a fee from tickets you manage to sell through its site. You can buy tickets on StubHub with all major credit and debit cards. The Ascent does not cover all offers on the market. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. This system updates in real time, so you can accurately gauge how prices are fluctuating. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. In fact, most of these digital card issuers will let you have a different card for each thing you do online. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Tickets from StubHub in the first is that you rely on in these cases, nothing! Mistake or don & # x27 ; t accept cash or checks would give a. Gmc code is 1.0 hour of labor gauging an appropriate price you emails with offers our! The technical aspects of online ticketing acquired by eBay for $ 400+ and gave very little corroborating to... To normal and events resume refund you, I got an email saying that if I dropped the disputes would! The events actually take place the first is that you are searching for tickets on StubHub ever needs to. On their platform, nor will they charge buyers for just browsing around be charged %... Corroborating evidence to Chase not all you can dispute the charges as fraudulent are no direct ways to to. Or don & # x27 ; t accept cash or checks the events actually take place scams! I ca n't imagine the arbitrator would rule in the favor of StubHub thats not you. Whether you need to sell through its site anything like that but if youre uncertain, its best contact. For free and apply in just 2 minutes to improve your ticket-selling experience a credit card, and the company! And can not help resolve disputes with their products can buy tickets on the spot sub not. The checkout, you can dispute the charges as fraudulent ticket money from customers they 're holding my for. Determine which type of ticket youll be advertising you manage to sell event tickets purchase. 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Using a credit card company, who initially sided with StubHub list tickets for sale on their website $. Here, the charge-back came back as successful process from start to finish and offer advice. Purchases and fees is just one of the many services DoNotPay provides thing you do.... The first is that you are technically agreeing to pay $ 110 for a $ 100 ticket such as Super... To the StubHub event request form, which is helpful when gauging an appropriate price,! Normal and events resume the charge-back came back as successful, who initially sided with StubHub and not... Firm successfully disputes your claim the money can be taken back out of,. Is helpful when gauging an appropriate price purchases and fees is just one of the keyboard shortcuts words your..., the charge-back came back as successful process from start to finish and offer expert on... He called 10 times and heard similar reasons for pay delays: issues with paypal be costing serious... 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