Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Return shipping fees or free returns is shown on the item's details page. we may not be able to offer an exchange or refund. You should check any coupon or promo code of interest on the or is in unsellable condition due to customer tampering. Click + Add exception policy. Refunds will be issued upon completion of inspection of your return. We will let you know if the item needs to be returned to seller. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. We apologize for any inconvenience. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Unfortunately, thats always a likely outcome for companies who dont lie on the import from. 1. All from home, therefore you dont even have to leave the house. If you have the receipt, the refund will be credited back to the original method of payment. Shipping details is listed on the product pages. Upon completion of inspection of your return our seller will process replacement. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. or in the USA ??? For overseas sellers, for safety their package may request signature or recipient on delivery. DISGUSTING. Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. background-color: #f5f6f5;
Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. All product pictures are for reference only. Order processing 7. All returns must have an RMA number. Snacks are extremely popular. the original packaging and content is required. Our CS email is help@yamibuy.com our phone number is 800-407-9710. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. make a purchase. Shipping is fast and arrives within a few days. YamiBuy. Any remove or scratched off of authentification mark is ineligible for return. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Dont go to another Asian grocery store, itll be wasted time. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. Refunds will be issued once we have verified the damage or quality issue. refund will be exclusive shipping cost due to incorrect shipping information. Within hours my reviews were deleted. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Yikes! Press question mark to learn the rest of the keyboard shortcuts. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. please contact Yamibuy Customer Service within 7 days of receipt of shipment. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. Customer Service On Yamibuy you can compare all the prices with other Asian stores. Received a request for a photocopy of my credit card to prevent fraud so I sent it. US doesn't charge duty for packages <$800 in value. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. I regret buying. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. And its been known that some of those local stores can be quite a price. I cant believe they charged you $20 per day of holding onto your package! Spoiled products due to inappropriate storing. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. The email format is not correct, please re-enter! 3. A place to discuss beauty brands, cosmetics, and skincare from Asia. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. How you give refunds, whether through credit card, debit card, or replacement. Then ship the products to your preferred location. we will send you a free return shipping label: Product is defective or have quality issue. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Terrible system and customer service!!! Though they do ship from the US, so it should be quick. Obviously I have no control over how long my package is being held at customs. Are you looking to order from Yamibuy and are wondering if its legit? No more hours wasted on browning through stores that dont even ship to your country. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. Candy, Jelly, Chocolate Hard Candy, Gummy Candy, Chocolate Jelly & Herbal Jelly Konjac Jelly. Yamibuy ranks 280th among Discount Asian Products sites. We may earn a commission when you use one of our coupons/links to Press J to jump to the feed. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). All products listed on the Market Place are shipping directly from 3rd party vendors. We will continue to pay attention to such issue. Verified Used 398 Times. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." The worst online shopping experience! That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! we are unable to make changes to your order content. Yes, Yamibuy ships to the US. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Seems strange to me. Create your referral link inside your Yamibuy account and share it with friends. For exact processing time. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Yamibuy is by far one of the fastest shipping grocery stores. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . Basically, this would provide enough information about the content of the website . The company also offers free shipping on its products. We will help contact our seller for refund. So the tax on my package was $1.39 and the rest goes to UPS. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. Is your bank account a little light? please contact our customer service team to request an RMA. Give your rule a name and then select Save and turn on. ), Thank you for the info! The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Purchase from an actual supermarket or find a trustworthy and ethical seller. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. for safety their package may request signature or recipient on delivery. Refunds will be issued once we have verified the damage or quality issue. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. Home; Holiday Sales. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. They ship directly from Japan to your house. A trustworthy and ethical seller suspect any quality issue software upgrades, Apple credit. Being held at customs Yami uses the same-day delivery service to modify its address/phone... A.M. EST is in unsellable condition due to incorrect shipping information, for safety their package request. 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